About Us

Who’s On First is a Sunshine Coast based Australian Business supplying Toys and Games. Our promise to customers is to offer Toys and Games at a minimum 20% discount to the suggested retail price. We will endeavour to source good quality products at discounted prices. We encourage you to sign up as members.

All members information will be kept confidential and will not be passed on to a third party. We reserve the right to contact members with information regarding “Special Members Deal”, product information and “pre-order specials”.

Who can purchase our items?

The Who’s On First web site has been designed to cater for deliveries anywhere within Australia by Australia Post. Consequently any person with a delivery address within Australia is eligible to purchase at our special prices.

For deliveries outside of Australia please contact us using our email contact form to discuss the possibilities.

Delivery and postage

Once an item is paid for we will endeavour to ship that product within 48 hours of notification from Paypal. If on any occasion we are unable to supply the product we will notify the customer by email or phone and inform them. We will offer the customer the opportunity to buy replacement products, receive a credit on their account or a full refund.

All orders will be subject to a delivery fee of $10.00 including GST, except for orders over $75.00 which will be delivered free of charge.

Orders will be shipped by either Post via Australia Post or by Courier via Fastway. If you require confirmation of your goods being shipped we will courier by Fastway and email you the Fastway tracking number, this service has an additional $2.00 fee

Return policy

Faulty products must be reported to us within 7 days of the goods being dispatched from our warehouse. Any faulty goods must be returned to us within 7 days of the report being filed, at which time we will replace the faulty goods. If we are unable to replace a faulty product the customer will be offered a credit on their account or a full refund less the shipping costs.

We do not accept returns for any other reason except where the product is faulty.